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General

The Facilitator Dashboard allows Trainers to actively facilitate classes.



Selecting the class

Click the dropdown to select from available active classes.

Only classes within the current date range are shown.

Once selected, some details of the class are shown including:

  • The number of assigned Students
  • The number of currently active Students
  • The content assigned to the Class


Students

The Students section displays various information about the students in the class depending on the settings.  The "Facilitator" entry is used for communication directly between multiple Facilitators and is described later in this document.

Compact 

The default configuration is to show a compact view of all active students, and the Facilitator

The green bar shows each student's progress through their current lesson.

The small image is the current view of the student's screen.

Active Only

Turning off the "Active Only" option

causes all assigned students to show.

The inactive students do not show status, and any clicks on them are ignored.

The search bar performs a case-insensitive filter of students by name and email address


Non Compact

Turning off the Compact mode shows live detail summary for all students 

This view includes both the content view and the student view (when available).

By default all students show in a single row which can be accessed by scrolling left and right


Multi Row

Turning off Single Row will show all students in the non-compact form.


Student Card

In the non-compact mode, each student in the class has a card and it contains the following data:

(1) Student Name shows the full name of the student.  Hover the mouse to see the email address.

(2) Progress bar shows progress through the current lesson.  It begins as full grey and fills in with green with progress.  Hover the mouse to see the numeric % completion

(3) Mode shows various entries based on the state of the system.  Some examples include, but are limited to:

  • Idle - The student is at the Content Launcher screen
  • Launching - Some content is being loaded
  • Running - Content is running but a lesson has not been selected
  • Stopped - Content has shutdown
  • Practice - A lesson is running in practice mode
  • Assessment - A lesson is running in assessment mode

(4) Content shows the content the student is running.  If blank, they haven't chosen content from the launcher yet.

(5) Current Lesson shows what lesson the student is running.  It will be blank if a lesson hasn't started a lesson yet.

(6) Elapsed Time is the time that the current lesson has been active.  It will be blank if a lesson hasn't started, or has just started.

(7) Active Thumbnail shows a view of what the student can currently see.  Updates approximately every 10 seconds.

(8) Connected is the time since the student logged into the system. 

(9) Country shows the country in which the student is located.  This is unrelated to the region in which the class is being hosted.  

(10) Dealer shows the dealer the student is associated with.

(11) Icon showing that this information is about the student


Details

When a Student is selected in the Students section, the details section shows details of the Student and allows for live communication with them.

This contains the same information as the Student Card above in larger form and also has four additional controls.


Student History

The Student History button shows the previous attempts and results for this student across all classes.  

See details of the Student History here.

This is the same history accessible from the Student page.



Text Chat

This allows the Facilitator to text chat directly with the student 

The Student's name is shown in blue.

If another Facilitator also sends a text chat to the student, it will appear with their name in red.

Instructor names are always shown as Initials.  Student's names are always shown in full.

If the Facilitator is not looking at a Student's detail when a text arrives, an indicator shows next to the student showing the number of unread messages.  This is automatically cleared when the Facilitator views the messages.


Voice Chat

Clicking the Voice Chat icon attempts to establish a voice chat over the computers.

The first time the Facilitator clicks the button, they will need to agree to allow the application to access their microphone.

When clicked, the Student will receive a popup message, 

If they accept it, and agree to allow the application to access their microphone, a voice connection will be established.  

The Facilitator will then see two new buttons in the lower left of the screen:

The top one allows for muting and unmuting the Facilitator's microphone.

The red icon will disconnect the voice chat.

During the voice chat, the Facilitator can go to other pages and view other students... the mute and hang-up buttons will remain available until the call is disconnected.

If the Student does not accept either the microphone or the Voice Chat offer, the call will be disconnected.


Show Live View

Clicking this replaces the slowly updating content view with a live streaming view.  This live view shows all actions of the student in real time.  


If the student ends their session, the detail view will automatically go away.


Facilitator "Student"

The Facilitator "Student" allows multiple facilitators to communicate with each other and to share a Cloud Streaming Session.

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These The chat messages are private from the students in the class.  They are only visible on this class-specific page.